Smile Train, the world’s leading cleft charity, has opened a remote internship opportunity in its IT department. The organization, known for its global cleft care programs, is seeking qualified early-career professionals to apply for the role of IT Support Intern (Remote).
The internship offers participants the chance to support Smile Train’s international staff by providing technical assistance and maintaining IT systems, all in a fully virtual environment.
Open Position
Title: IT Support Intern (Remote)
Location: Fully Remote
Type: Internship
Department: Information Technology
Job Responsibilities
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Respond to help desk tickets and IT support requests
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Assist in configuring and maintaining laptops and IT assets
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Support users with Office 365, Zoom, and basic network troubleshooting
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Help track and organize IT inventory across global offices
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Contribute to internal documentation of IT procedures and tools
Qualifications and Requirements
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Must be currently pursuing or recently completed a degree in IT, Computer Science, or a related field
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Basic knowledge of Windows, macOS, Office 365, and remote desktop tools
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Excellent communication skills and the ability to work independently
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Familiarity with IT ticketing systems, scripting (e.g., PowerShell), and cybersecurity concepts is a plus
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Strong organizational skills and attention to detail
Application Deadline
Applications are being accepted on a rolling basis, meaning there is no fixed deadline, but candidates are encouraged to apply as soon as possible, as the position may close once filled.
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